"you're on a loop"

It all started when Ryan tried to request a transcript from U of I to be sent to our address in Boise. It evidently was sent down, but then a yellow label with a forwarding address was slapped on it and it was sent back up to Moscow.

Confused, Ryan asked me, "Well, could you have possibly mixed up the addresses when you submitted that change of address form online?"

I huffed at him. "Yeah, right! Seriously, I did it really carefully and I swear that I entered the right addresses in the right areas. But I'll check it out."

I got on the phone with the national USPS Hot line. Got a gal, she really wasn't interested in helping me, I kept asking questions, she kept saying, "I don't know. I'll submit this form and then someone will be contacting you by Monday." I'm frustrated by this point, I just want my dang mail!

Then I called Moscow Post Office and talked to a supervisor there. He didn't know what was causing it and I kept probing and kept asking questions, pleading for answers. He got into the computer and exclaimed, "Hey! You're on a loop." I said, "Uh, yeah. I LIVE on one." And he said, "No, you're on a loop. Your mail is on a loop. It's being forwarded from Moscow and then to Boise. Then from Boise it's coming back here to Moscow."

I said, "Whhhhaaaaatttttt?! So now what do I do?!"

I called down to my Boise Post Office and got some supervisor who didn't know what I was talking about, she got another supervisor. I explained my situation (I got really good at explaining it shortly, sweetly and to the point). She had no idea what I was talking about and I explained it over and over. She got into her computer and said, "Oh! You're on a loop."

I said, "I know. How can I fix that?"

She said, "You'll have to go online and fix it or come into the office and fill out a form."

I was so frustrated and I said, "Are you kidding me??!!! I don't have a car, I have three kids and there's no way I can get down there. Now, help me PLEASE FIX THIS!" (steam is coming out my ears by this point)

She said, "Looks like this is what happened: You submitted a change of address form from Boise to Moscow, right? (right...THREE YEARS AGO WHEN WE MOVED TO MOSCOW) Then you lived up there for three years (yes, I just told you that) and the moved back down to Boise at the same residence you did before? (yes, yes YES!) And did you submit a change of address form from Moscow to Boise (over two weeks ago, yes) and get a confirmation of that? (YES). Well, you should be fine."

Here's what happened: (If you haven't figured it out by now)

My change of address request from THREE YEARS AGO was still in effect. Mail sent to Moscow was forwarded to Boise, then FORWARDED back up to Moscow. Since there's a change of address request from Moscow to Boise, the mail was being RE-FORWARDED back to Boise...and then sent back again. I know this by now. This has been ingrained my mind by now. I GET IT!

But then, she said that the old forwarding request from 2006 was no longer in effect. And I'll start seeing my mail..."for sure by Monday."

I called the U of I office again to explain why their documents were sent back to them. I gave them my inlaws' address to send it to.

Will SOMEONE please send me a letter to see if it gets here? Just for kicks? This is why I'm dropping usps like third period french. I'm quitting cold turkey.

Because, apparently I'm on a loop.